Terms and Conditions
The ground rules for using our website and communications, written to be understood at a first reading.
Acceptance of terms
By using this website, contacting us, or subscribing to our communications, you agree to these terms. If you do not agree, please do not use the site or submit information through it.
Not a substitute for medical advice
Content on this website — including articles, service descriptions, and frequently asked questions — is general information only. It is not medical advice, diagnosis, or treatment, and should not replace a consultation with a qualified clinician.
Emergencies
This website and our email channels are not monitored continuously. If you believe you are experiencing a medical emergency, contact your local emergency services immediately rather than using this site.
Appointments and enquiries
Submitting an enquiry does not create a clinician-patient relationship or confirm an appointment. Appointments are confirmed by our team, and may be rescheduled where clinical need requires it.
Fees and insurance
Treatment costs depend on the care provided and your coverage. We will explain fees before treatment wherever possible. Insurance guidance we offer is support with interpretation and paperwork, not a guarantee of coverage or payment.
Newsletter communications
If you subscribe, you consent to receiving emails about clinic updates and health articles. You can unsubscribe at any time using the link in each email or our unsubscribe page.
Intellectual property
Text, images, design, and branding on this site belong to Health Solvia Care unless stated otherwise. You may share links and short quotations with attribution; reproducing substantial content requires our written permission.
Acceptable use
Please do not attempt to gain unauthorised access to the site, submit false information, upload malicious code, or use our forms to send unlawful, abusive, or misleading content.
Third-party links
We may link to external websites for convenience. We do not control those sites and are not responsible for their content, availability, or privacy practices.
Limitation of liability
To the extent permitted by law, Health Solvia Care is not liable for losses arising from reliance on website content, interruptions to the site, or use of third-party links. Nothing in these terms limits liability that cannot lawfully be limited, including in relation to clinical care.
Governing law
These terms are governed by the laws applicable in the jurisdiction where our clinic operates, without regard to conflict-of-law principles.
Changes to these terms
We may revise these terms from time to time. Continued use of the website after an update means you accept the revised terms.
Contact
For questions about these terms, write to contact@healthsolviacare.com or speak with our team during a visit.